A Home Away From Home With
Galia Homes

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Important Information

Emergency numbers:

Portugal’s country code 00 351

If you do not speak Portuguese it may be better to phone the general emergency number 112, where the operators are multi-lingual.

SOS for Police, Ambulance or Fire Service in Portugal 112

Chemist – Farmácia

Carvoeiro pharmacy is right in the center with a parking available for maximum 15 min.
In Lagoa there are 4 pharmacies and one of them is always on duty until late and on weekends. Its name and address will be hung on the door of all closed chemists.

Normally the opening hours are:

Monday to Friday: 9.00 to 13.00 and 15.00 to 19.00

Saturday: 9.00 to 13.00

Fire Brigade – Lagoa – 282 352 888

G.N.R (Police)

Albufeira 289 590 790

Carvoeiro 282 356 460

Faro 289 887 603

Lagoa 282 380 190

Lagos 282 762 102

Portimao 282 420 750

Medical – Doctor / Hospital

Centro Saude, Lagoa – 282 340 370

Centro Saude, Carvoeiro – 282 357 320

Portimão Hospital 282 450 300.

Particular do Alvor (Private hospital) – 707 282  828

Clinica de Lagoa (Private) – 282 340 460

Dr.Kenneth Vieira, Dutch with perfect English and very pleasant man indeed. Tel.282 350 780

Edificio Cavoeiro Terrace, R.Povo do Burro, Up the stairs by the newspaper kiosk (just past taxi rank).

Dr. Torsten Habeck – 282 357 720 or 917 742 927

Consultório Medico Alemão (German Medical Centre) 282 356 339. Emergencia 962 618 588


Dr. Axel Geiger (German Dentist) 282 350 300. SOS: 965 096 375

Multiclinica Medefi 282341482 (a multi-national practice & completely fluent in English).

Passport Replacement

da Republica Federal da Alemanha – 289 801 346

Consulado de Espanha – 281 544 888

Consulado da Holanda – 289 820

Embaixada do Canadá – 289 803 757

Emergency numbers

Portugal’s country code 00 351

Consulates and Embassies

American Embassy in Lisbon: 21 727 33 00

British Embassy in Lisbon: (+351) 21 392 40 00 / Email ppa.lisbon@fco.gov.uk

German Embassy in Lisbon: +351 21 881 0210


British Consulate: Edificio A Fabrica, Avenida Guanare, 8501-915 Portimao (on the river opposite the Naval Club)

Telephone (351) 808 20 35 37 portimao.consulate@fco.gov.uk


Post Office – Correios

Opening hours Monday to Friday: 9.00 to 18.00

Health & Safety Information

During the COVID-19 pandemic, it’s important to keep health and safety in mind. We’re following a set of mandatory COVID-19 safety practices for both for hosts and guests, based on guidance from the World Health Organization. In addition, you should be familiar with general health and safety guidelines for COVID-19 safety and continue to monitor applicable government travel restrictions and advisories, and follow all national and local guidelines.

As hosts we are following the guidelines and programs to help address health and safety concerns, but these measures cannot eliminate all risk. Especially if you’re in a higher risk category (ex: people above the age of 65 or people with pre-existing medical conditions such as diabetes or heart disease), we recommend obtaining professional guidance and taking extra precautions when you are making the decision to book a stay with GaliaHomes.

covid -19
covid -19

COVID-19 safety practices for our guests (required)

*** Before your arrival email us the prove that you are and all the members of your party are fully vaccinated.

*** Please be prepared to show your Covid certificates if you will be asked locally by the manager of your holiday accommodation.

Wear a mask and practice social distancing

  • Wear a mask or face covering when interacting in person
  • Maintain 6 feet/2 meters of distance from each other at all times 

Wash your hands regularly

Be sure to wash your hands often, especially if you’re in contact with people outside your reservation and are touching surfaces and utensils in a shared space or a common area.

  • Wash your hands properly with soap and water for at least 20 seconds
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol; cover your hands and rub them together until they feel dry

Maintain distance and wear a mask in common areas and shared spaces

When you are in a common area or shared space (as a host or guest), wear a mask and maintain distance from anyone who’s not part of your reservation at all times in accordance with the COVID-19 safety practices (at least 6 feet or 2 meters).

Our team will avoid physical contact with guests and provide a no contact check-in whenever possible.

What to do if you test positive for COVID-19 during or after your stay

If you recently tested positive for COVID-19 or have started to feel any COVID-19 symptoms, and have recently stayed in a listing or interacted with other guests or any member of our team, please inform relevant local authorities as well as your doctor and contact us.


Our team’s committed to the 5-step cleaning process which is a set of cleaning practices that all hosts are required to follow between guests stays. 

Step 1: Preparing

Proper preparation to clean more efficiently and more safely:

  • Ventilating the space before and during cleaning, when possible
  • Using disinfectants approved by our local regulatory agencies for use against COVID-19
  • Washing or disinfecting hands, and wearing a mask and gloves while cleaning

Step 2: Cleaning

  • Sweeping, vacuuming, dusting, and/or moping areas before sanitizing
  • Washing all dishes and laundry at the highest heat setting possible
  • Wiping down hard surfaces with soap and water

Step 3: Sanitizing

Sanitizing is when you use chemicals to reduce the number of bacteria on surfaces such as doorknobs and TV remotes. Make sure to:

  • Spraying high-touch surfaces in each room with an approved disinfectant spray
  • Letting the disinfectant stand for the length of time specified on the product label
  • Allowing the surface to air-dry

Step 4: Checking

  • Referring to the best practices in each room-by-room checklist to make sure that all areas are cleaned and sanitized between each stay

Step 5: Resetting

To help prevent cross-contamination, the cleaning and sanitizing a room is finished before replacing items for the next guest. Our maids make sure to:

  • Wash hands and replace gloves before replacing guest supplies, linens, and cleaning kits
  • Safely dispose of or wash cleaning supplies and protective gear
  • Don’t re-enter a room once it’s been sanitized
  • Empty and/or clean the equipment between each turnover




As the virus that causes COVID-19 continues to spread, it is important to follow recommendations of federal, state, and local governments to protect all of us from getting sick.

We all are responsible for protecting those at higher risk.  Steps like physical distancing and wearing cloth face coverings may feel like an inconvenience, but it’s the best way right now to protect our family, friends, and neighbours who may be vulnerable.